This simulation is online and the estimated completion time is 1 hour.
The difficulty level of this simulation as determined by the Ludi participants: 2/5
Name of your role in this simulation: Field Sales Representative
The language of this simulation is Turkish and the tasks are completed in that language.
Bozkırda Satış
Anadodrink
⚠️ This simulation is produced only for you to experience the role. It is not provided by a real company. Names, characters, places and incidents either are products of imagination or are used fictitiously.
Role
In this simulation, you will work as a Field Sales Representative. The main duties of this role are:
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Being in direct contact with customers in the field
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Increasing sales quantity and amount through customer visits
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Introducing new products to customers in the field
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Periodically monitor customer accounts and create necessary action plans
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Taking customer complaints directly and forwarding them to the relevant units or resolving them if within their own authority
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Making strategies and plans on how best to achieve sales targets
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Working in coordination with relevant units against possible fluctuations in demand by monitoring current stock status
Simulation Context
You recently joined Anadodrink as a Field Sales Representative. The team you are affiliated with as an organization is the out-of-home consumption channel. The feature of this sales channel is that the company's customers in this area consist of places such as restaurants, hotels and cafes, and its distinguishing feature is that the product is consumed at the place where it is purchased.
The responsibilities of the out-of-home consumption channel sales team are geographically divided into regions, and you are part of the team in the Central Anatolia Region. For your convenience as a new employee, existing customers have been assigned instead of targeting new customers.
Tasks
Conduct a
data analysis
01
Determine the first customer that needs to be taken action by examining the historical data of your customers.
Build a strong
communication
02
Send an introductory email to the customer you included in your action plan, considering your sales purpose.
Exbank is one of Turkey's leading deposit banks with its widespread branch network and high technology that stands out in digital banking. The bank has a total of 550 branches and more than 5000 employees in its Istanbul-based head office.
Exbank, which has rapidly increased its market share in alternative channels with data-driven transformation projects in recent years, is rapidly moving towards its goal of creating a strong team by recruiting the best talents.
The bank's strategic priorities include sound asset-liability management, having the infrastructure to solve customer needs in the fastest and most accurate way, acting in accordance with sustainability targets and having the happiest employees in the industry.
60% of the shares of the bank, which has been in service since 1985, are offered to the public and traded in active markets.